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Frequently Asked Questions


Here at Alpha Power Cleaners, we have found that there are some questions that often come up with our customers.

To help answer your queries as easily as possible, check out our FAQs below.

If you have any queries which aren’t answered below, don’t hesitate to contact our team today – we’re happy to help.

We can provide a range of commercial cleaning equipment across Loughborough, Derby, Nottingham and beyond. See the areas we cover for more details.

What are the benefits of hiring equipment?

There are many benefits of hiring your cleaning equipment instead of buying.

Examples include:

  • No capital outlay
  • Fixed pricing to suit your monthly budgets
  • Technical support over the phone if required
  • Planned service visits included
  • Priority service for breakdowns
  • Replacement machines
  • Full training during delivery of every machine
What areas do you cover for machine hire?

Generally the Midlands but, dependent on requirements, this can stretch throughout the UK.

Check our Areas We Cover page for more details.

How quickly will my machine be repaired?

We aim to, and generally do, complete repairs on the same day. In the event that machines have to be brought back to the workshop for major repairs, for established customers we provide loan machines whenever possible to avoid disruption to their businesses.

What if battery run time is not long enough on a floor scrubber drier I want?

We have both mains voltage and LPG driven machines available. LPG machines offer longer run times and are generally larger machines capable of tackling a wide range of applications, from builders cleans to warehouse/distribution centre cleaning.

How do I know what size machine I need?

With our wealth of knowledge, based on the size and layout of your premises, we can generally determine what machine will be best suited to your needs and offer you advice over the phone or email.

However, occasionally we will need to conduct a site survey to determine the best size and type of machine, as there are so many variables.

Contact us and we can advise you on the best product for what you need.

Should I use a hot pressure washer or cold pressure washer?

This is always dependent on what it is you need to clean. However, hot pressure washers will always clean more efficiently than cold. We will always advise which is best suited for your application.

Do we get training for our new equipment?

Be it the purchase of a new machine or the delivery of a hire machine, our experienced team will always give training at the handover of equipment.

This includes how to use the machine in order to get the best performance and also, just as importantly, how to maintain the machine correctly to reduce downtime and breakdown costs further down the line. Our office based team are also on hand to answer any queries over the phone.

Do you offer on site repairs and servicing?

Yes, the majority of our work is completed on site with the aid of our fully equipped servicing vehicles.

This includes all makes and models of cleaning equipment, from Karcher pressure washers to Tennant floor scrubber driers. Occasionally, we may need to remove machines from site in order to facilitate repairs in our workshop, however, this is always done as swiftly as possible to minimise any disruption.

How do I off hire my equipment?

It is the customer’s responsibility to off hire the equipment once the equipment is finished with.

To avoid aborted journeys, we do not accept auto off hires. Contact must be made by telephone/email to obtain an off hire number. Machines remain on hire until an off hire reference can be quoted by the customer.

Do you sell used equipment?

Yes we do! Take a look at our Used Products page to see all the equipment we currently have for sale.

Or you can call our office for the latest updates.

Frequently Asked Questions

Why choose us

Over 80 Years of Combined Experience

Free Site Surveys & Quotations

Fully Guaranteed Work

Same Day or Next Day Delivery

Karcher Approved Servicing Dealer

Fast Breakdown Repair & Servicing

Our work process

01

Contact our team

Contact us to speak to one of our team, and tell us what you need. We have something for every situation, our team are experts and can tell you exactly what will work best.

02

Get valuable advice

We will advise what machine is best for you and your situation, taking into account the size and type. Then we can give you a quote over the phone.

03

Confirm your order

Confirm what day you would like your machine to be delivered, and your location - delivery is free of charge and we cover across the Midlands.

04

Delivery

On the day we deliver your machine, we will ensure you are happy and we can then provide training for you, so you are confident using the machine.

Repairs & Servicing
Same / Next Day Delivery
Delivery Across The Midlands
Free Quotes
Training Provided

How can we help?

0800 859 5151
Need a callback? No problem!
Health and Safety SafeContractor Approved ISO 9001 Certified Hire trade alliance
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COVID-19

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⚠️ COVID-19 update

Due to the current situation and the government guidelines around COVID-19, our trade counter and workshops will be closed until further notice. We take these steps to protect the wellbeing of our staff, our customers, and the general public. We are sorry for any inconvenience caused; we will keep you informed of any developments in due course. Read More

You can always reach us by email info@alphapower.co.uk or by phone 01509 816416

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