We aim to, and generally do, complete repairs on the same day. In the event that machines have to be brought back to the workshop for major repairs, for established customers we provide loan machines whenever possible to avoid disruption to their businesses.
We have both mains voltage and LPG driven machines available. LPG machines offer longer run times and are generally larger machines capable of tackling a wide range of applications, from builders cleans to warehouse/distribution centre cleaning.
Be it the purchase of a new machine or the delivery of a hire machine, our experienced team will always give training at the handover of equipment.
This includes how to use the machine in order to get the best performance and also, just as importantly, how to maintain the machine correctly to reduce downtime and breakdown costs further down the line. Our office based team are also on hand to answer any queries over the phone.
Yes, the majority of our work is completed on site with the aid of our fully equipped servicing vehicles.
This includes all makes and models of cleaning equipment, from Karcher pressure washers to Tennant floor scrubber driers. Occasionally, we may need to remove machines from site in order to facilitate repairs in our workshop, however, this is always done as swiftly as possible to minimise any disruption.
It is the customer’s responsibility to off hire the equipment once the equipment is finished with.
To avoid aborted journeys, we do not accept auto off hires. Contact must be made by telephone/email to obtain an off hire number. Machines remain on hire until an off hire reference can be quoted by the customer.
We started using Alpha Power about 2 years ago when our previous very well known supplier started billing us for repairs and damage on every hire. It
...quickly became apparent from the customer service and consistency, we were dealing with a company that made sure their first priority was customer satisfaction and long term relationships, rather than maximising profit at every turn.
Rob and the team run a very efficient business, and have never let us down on all the different types of floor machines that we require as a business to clean floors from 100m2 to 100 000m2.’
2 months ago
first class service from rob and Scott at alpha power even though they were faced with a few challenges that surround our business they cracked on and
... got the job done i would recommend to all fast reliable and good prices
2 months ago
Dealt with these people for over 20 years
And needed them today and they pulled out the stops and came and sorted my problem
Brilliant 5 star than
...ks mick and all the team Andrew Needham
3 months ago
Great company to work with . Equipment it’s class . All delivered on time and collected as arranged so no hanging about and price just right .
5 months ago
Hire 2 steam cleaners for our factory. Got the steamers within a day of organising. Service and delivery was brilliant. Great communication and servic
...e. Definitely recommend the company.
8 months ago
Had a new power washer fitted by Alpha very professionally fitted great machine, only downside is you have to remember to release the pressure from th
...e gun after use as it only goes into stand by when switched off leaving pressure in the line.
9 months ago
We have just had a new power washer installed by Alpha at our site in Leicester. Firstly they came out to give us a demonstration with a machine that
...would suit us, and from start to finish Lucy and Mick have been fantastic, and I would recommend Alpha to anyone.
1 year ago
Alpha has been fantastic with provide great equipment and great customer service. Luke has always been on-site when needed and always goes the extra m
...ile for us. He is a great asset to the company.
1 year ago
CJS Safety Systems Ltd
Alpha service and maintain our power cleaners onsite, we had a breakdown last week which was attended by Mick. He soon diagnosed the problem and orde
...red the parts to be fitted. He arrived on site early this morning with Ryan to install a new coil on one of our machines which was completed within a few hours. Always polite and helpful and responsive to call outs and break downs. Thanks to both Mick and Ryan.
1 year ago
Balbir Kaur - Anfield UK Ltd
This was the first time we had used Alpha Power Cleaners as they had been recommended to us, we wanted to clean the warehouse floor. So asked for some
...one to come and have a look at what size Scrubber Dryer we would need. Mick was very helpful and also suggested we have a floor sweeper to sweep the floor first which was brilliant picked up all the dust. They did us a good deal so we hired both items for the week.
Will definitely be using them again.
Happy customer :-)
1 year ago
Our work process
Contact our team
Contact us to speak to one of our team, and tell us what you need. We have something for every situation, our team are experts and can tell you exactly what will work best.
Get valuable advice
We will advise what machine is best for you and your situation, taking into account the size and type. Then we can give you a quote over the phone.
Confirm your order
Confirm what day you would like your machine to be delivered, and your location - delivery is free of charge and we cover across the Midlands.
On the day we deliver your machine, we will ensure you are happy and we can then provide training for you, so you are confident using the machine.
We are working hard to deliver essential cleaning equipment to our clients.
We're taking every precaution necessary to ensure a safe environment where we can operate by adhering to hygiene and social distancing measures. We ask that our clients respect the guidelines we have in place when dealing with our staff.